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The Terms of Service Policy on this page are the terms and
conditions under which you may use the site, Komni.com and
services and products offered to you by Komni Corporation.
Any use of the Komni Corporation site or the sites of our
network partners or related services indicates your acceptance
to be bound by these terms. By agreeing to use our services,
you are agreeing to comply with our policies and are expected
to use the Internet with respect, common sense, and responsibility,
giving regard to the rights of other users.
This Terms of Use Policy applies to all Customers and VAR
Customers.
Acceptance of Terms
In consideration of the mutual convenants herein, you agree
to the products and services provided by Komni Corporation
or (the "Company") and are subject to this Terms
of Use or ("TOU") agreement. The Komni.com website
is reffered as (the "Web Site"). Effective immediately,
in the following parts of this document, You are to be referred
as ("Customer"), in which the area covered of this
definition will include, without limitation, your representative,
agent, department, employers, and employees or one that has
the authority or power to act on behalf of Customer. In addition
to this TOU and any additions to any Order Form (as defined
below) and any other specific agreement for Company Services
(as defined below) between Customer and the Company, represents
the complete understanding and agreement between the Company
and Customer. Except when expressly agreed to the contrary
in writing signed by an authorized representative of the Company,
this TOU supersedes any other agreement, whether written,
oral, by conduct, or otherwise.
The Company reserves the full right to update or change the
TOU (including, without limitation, changing or discontinuing
any of the 'company services' as defined below) at any time
without notice to CUSTOMER. Any such change or termination
will legally bind Customer from the time when the Company
publishes an updated version of the TOU on the first page
of the Web Site. It is Customer's sole responsibility, and
it is not the Company's responsibility whatsoever, to ensure
that Customer is up to date with the information within the
most current version of the TOU.
The most current version of the TOU can be accessed and reviewed
by clicking on the 'Legal' hypertext link located at the bottom
of the Company's web site pages. Click on the hypertext link
listing 'Terms of Use Policy' on the far left column to access
the most up to date version of the TOU.
THE SUBMISSION OF CUSTOMER'S 'ORDER FORM' (WHICH DEFINITION
INCLUDES, WITHOUT LIMITATION, THE COMPANY'S ONLINE ORDER FORM,
OFFLINE WRITTEN ORDER FORM, AGREEMENTS FOR COMPANY SERVICES,
OR TELEPHONE ORDERS, MAIL ORDER FORMS, FACSMILE ORDER FORMS),
OR CUSTOMER'S USE OF ANY COMPANY SERVICES, WILL IMMEDIATELY
AND AUTOMATICALLY ESTABLISH CUSTOMER'S ACCEPTANCE OF THE TOU
AND WILL BIND CUSTOMER TO THE TOU ACCORDINGLY. Customer represents
and warrants that Customer has read this TOU thoroughly, has
had sufficient opportunity to seek legal counsel or has waived
such opportunity, and therefore clearly understands and agrees
to all the terms and conditions contained in this TOU.
Description Of Service
The Company will provide Products and Services to Customer
in exchange for fees or a fixed sum charge and full compliance
with the following terms and conditions:
Provision of Company Products and Services
a. Company Services Defined. 'Company Services' include the
following:
(i) any act of preparing, setting up, connecting, maintaining,
terminating, or reconnecting 'Customer's Account' which definition
includes all billing data related to Company Services and
the space on the particular Web server that the Company provides
to Customer for the purpose of providing Company Services
to Customer.
(ii) any act, or provision of any service, by the Company
to Customer related to web hosting and domain name registrations
(including server usage and technical support), regardless
of duration and whether paid for or not; (iii) any provision
by the Company to Customer, of any space, Internet connectivity.
(iii) any other service provided by the Company to Customer,
whether used or not;
(ivi) any other service related to the Company that is used
by Customer, whether offered or provided by the Company to
Customer.
b. Correction and modification of Fees & Charges. The
Company may modiy amend the fees and/or charges for any Company
Services without prior notice to Customer. Pricing structures
for contracts will not be amended or modified until the renewal
(end of contract) of the service.
c. Backup of Data. Except where the Company has expressly
agreed in writing to the contrary, Customer is solely and
entirely responsible, and the Company is in no way responsible,
for the management and backup of all Customer data, and all
updates, upgrades, and patches to any software that Customer
uses in connection with Company Services. Retrievement of
Backup Data (not applicable to emails) due to Customer incident
(accidental deletion by Customer) will result in a charge
of twenty U.S. dollars (US$20.00) or sixty Canadian dollars
(CAD$25.00).
d. Hardware (Server) Maintenance Schedule. Customer acknowledges
and agrees to the weekly scheduled maintenance windows, which
the Company may perform at least every week. Normal weekly
scheduled maintenance windows is normally scheduled Saturdays,
Sundays, Mondays between 01:00 Eastern Standard Time to 05:00
Eastern Standard Time. Customer understands and agrees that
during a scheduled maintenance window, any or all Company
Services may be unavailable. Customer further understands
and agrees that the Company has the right to conduct an emergency
security audit, maintenance on any hardware at any time, which
may cause Company Services to be unavailable for a period
of time.
e. Customer acknowledges that Customer has no real property
interest in any equipment space provided to Customer by the
Company, and Customer agrees that any such provision of equipment
space grants Customer only a license to occupy the equipment
space. Payment by Customer for the equipment space does not
create or vest in Customer any leasehold estate, easement,
ownership interest, lien, or other proprietary right or interest
of any nature in any part of the Company's premises or facilities
including the equipment space.
f. Domain Name Registrations. Company Services related to
the registration of a domain name is limited to the submission
of the registration request to the appropriate registrar.
THERE IS NO GUARANTEE, AND THE COMPANY SPECIFICALLY DISCLAIMS
ANY SUCH GUARANTEE, THAT A PARTICULAR APPLICATION FOR A DOMAIN
NAME WILL BE ACCEPTED, APPROVED, OR REGISTERED. Customer understands
and agrees that each individual domain name constitutes a
single submission. It is Customer's sole responsibility to
provide accurate information and to notify the appropriate
registrar directly, and NOT the Company, about any change
to the original information. For country code top-level domain
names, Customer acknowledges that the fees are non-refundable,
even if the domain name is rejected (because the fee is for
the service of submitting the application). Customer understands
and acknowledges that each individual registry or registrar
may have additional domain registration fees that Customer
will have to pay.
g. The Company does not warrant the integrity or quality of
the services or products provided by third parties,Third Party
Services or Products. Customer acknowledges and agrees that
any recommendation made by the Company's employees for services
or products ancillary to Company Services are the recommendations
of that employee only and not of the Company. Customer agrees
to hold the Company, any third party entity related to the Company
(including third party vendors), and the Company's executives,
directors, officers, attorneys, managers, employees, consultants,
contractors, agents, parent companies, subsidiaries, and co-subsidiaries
(herein and hereinafter meaning any company owned by the same
parent company, whether partially or wholly) harmless from and
against any and all liabilities, losses, costs, judgments, damages,
claims, or causes of action, including any and all legal fees
and expenses arising out of or related to Customer's reliance
on any recommendation made by an employee of the Company regarding
services or products ancillary to Company Services.
h. The Company's Right of Refusal & Termination. The
Company may, at its sole discretion, refuse Company Services
to any Customer (whether potential, new, or existing or with
contract) and/or terminate the supply of Company Services
to Customer immediately, with or without any prior notice,
if the Company deems Customer to be in breach of the TOU,
notwithstanding that Customer may be in breach of any other
agreement by complying with the TOU.
Acceptable Use
a. Account Holder (Customer). Only Customer may use Customer's
Account, which is defined as including all billing data related
to Customer Services and the space on the particular Web server
that the Company provides to Customer for the purpose of providing
Company Services to Customer. Customer may not transfer, sell,
lease, rent, or assign, in any way, any part or whole of Customer's
Account and/or Company Services to any party, unless Customer
obtains the Company's prior written consent.
b. Customer's Password. Customer agrees to maintain a secure
password ('Customer's Password') to Customer's Account, as
approved and accepted by the Company. Customer is solely responsible
for changing and maintaining Customer's Password as required
to ensure secure access to Customer's Account. Customer is
also solely responsible, and the Company is in no way responsible,
for ensuring the confidentiality and secrecy of Customer's
Password. If Customer forgets or loses Customer's Password
or requires a new password, Customer agrees to abide by all
the security measures and procedures that the Company may
implement and require of Customer, including Customer's provision
to the Company of valid identification, credit card number,
or notarized affidavit. Customer understands and agrees that
if Customer does not comply with or does not satisfy (in the
Company's sole discretion) the Company's security and identification
verification procedures, then the Company reserves the right
to refuse any or all of Customer's inquiries and/or requests
as they relate to Company Services and/or Customer's Account.
c. Ownership of Customer's Account & Customer's Web Site.
Customer acknowledges, warrants, and agrees that the legal
owner of Customer's Account will be the individual, company,
or entity whose name is listed in the Company's database as
the owner of Customer's Account ('Account Owner'). Only the
Account Owner may MAKE MODIFICATIONS, INCLUDING change of
ownership, to Customer's Account, subject to the Company's
written consent. Customer further acknowledges and agrees
that the legal owner of the web sites hosted under Customer's
Account will be the Account Owner. Customer will fully cooperate
with and abide by any and all of the company's security measures
and procedures (including Customer's provision to the Company
of Company assigned username and valid identification, credit
card number, and/or notarized affidavit) in the event of any
conflict with regards to the ownerhip of customer's account
and/or web site(s).
d. Customer's Lawful and Ethical Use. Customer agrees to
use the Company Services as permitted by applicable laws (including,
without limitation, local, provincial, municipal, state, and
federal laws) and in a manner that is not unethical, libelous,
or contrary to public or Company policy.
e. Customer's Warranty, Liability, & Indemnification.
Customer acknowledges and agrees that the Company will be
the sole determinant of whether or not Customer is in breach
of the TOU. Customer is solely responsible for any legal liability
arising out of, or relating to, Customer's use of Company
Services. Customer represents, warrants, and covenants to
the Company that Customer holds the necessary rights to use,
or permit to use, any item used through any of the Company
Services, and that the use, reproduction, distribution, transmission,
or display of any data to the public, and any material to
which the public can link or access, or any aspect of Company
Services made available to the public through Customer, does
NOT and will NOT:
(i) violate or potentially violate any right of any third
party, including copyrights, patents, trademarks, trade secrets,
or other proprietary rights;
(ii) constitute or potentially constitute violations, including
false advertisement, unfair competition, defamation, invasion
of privacy, invasion of rights, and discrimination;
(iii) cause or potentially cause any dispute or legal action/proceeding;
(iv) contain or potentially contain any material that is
unlawful, harmful, fraudulent, libelous, slanderous, threatening,
abusive, harassing, defamatory, vulgar, obscene, profane,
hateful, or otherwise offensive;
(v) contain or potentially contain any material that is racially,
ethnically, disputatiously, argumentatively, or ethically
objectionable; or
(vi) contain any other material that would constitute a criminal
offense, give rise to civil liability, or otherwise violate
any applicable law (including export control laws) or
(vii) contain adult sexual content (pornography) or deemed
obscene in graphic nature.
(viii) contain the follow software: Ultimate Bulletin Board
(UBB), Yabb CGI, Smartsearch.cgi, Ikonboard (all versions)
IRC Egg Drop and similar programs andSoap Mailers. IRC software
are strictly prohibited on our systems.
In addition, American Customer represents and warrants that
Customer is not and has not been designated a suspected terrorist
as defined in U.S. Executive Order 13224, that Customer is
not a party to, associated with, controlled by, or otherwise
related in any way to any individual or organization listed
in the Annex to U.S. Executive order 13224 and all updates
thereto.
Customer agrees to indemnify and hold harmless the Company,
any third party entity related to the Company (including third
party vendors), and the Company's executives, directors, officers,
attorneys, managers, employees, consultants, contractors,
agents, parent companies, subsidiaries, and co-subsidiaries
from and against any and all liabilities, losses, costs, judgments,
damages, claims, or causes of action, including any and all
legal fees and expenses arising out of or relating to Customer's
breach of any provision of the TOU or any other third party
claim with respect thereto.
f. Customer's Prevention of Corruption. Customer must actively
endeavor to prevent any corruption of the Company's systems
(web servers and compoenents, mail server and components,
routers, and switches) , including viruses or worms. The Company
reserves the right to run anti-virus programs, at the Company's
sole discretion, to minimize potential and actual damages.
g. Other Prohibited Conduct. Customer must not commit or
permit any reverse engineering, reverse assembling, disassembling,
reverse compiling, or decompiling, or any attempt to derive
source code from, any prototypes, hardware, software, or other
tangible objects provided to Customer by the Company.
h. Mandatory Upgrades or Termination. If the Company, in
its sole discretion, deems Customer or Customer's Account
to be adversely affecting the Company's server performance
or network integrity, or Customer's Account is consuming use
of bandwidth or disk space above the allowance specified in
Customer's particular service package, then the Company may
request of Customer, and Customer must comply with such request,
to upgrade Customer's Account to a service package that would,
in the Company's sole discretion, adequately accommodate the
use, consumption, and other requirements of Customer's Account
and accommodate the Company's provision of Company Services
to Customer's Account. Any and all downgrades of service packages
are subject to the Company's sole approval and all applicable
fees. The Company reserves all rights to terminate Customer's
Account and contract at its sole discretion if it is deemed
that the Customers or Customer's Account is adversly affecting
Server performance or network integrity. The Company will
notify the Customer in writing within 24 hours.
i. Domain Name Registrations. Customer agrees that by submitting
to the Company an Order Form for domain name registration,
Customer represents and warrants that the information submitted
therein is true, accurate, and complete, and that any and
all future changes to this information will be provided to
the appropriate registrar in a timely manner. Customer also
acknowledges and agrees that any submission of an Order Form
for domain name registration does not confer immunity from
objection to either the registration or use of the domain
name.
Other Registry/Registrar Policies. Upon Customer's registration
of a domain name with any registry or registrar, Customer
will also be subject to the usage policies of that registry
or registrar. In the event of any conflict between the usage
policies of the particular registry or registrar and the TOU,
the TOU will prevail and Customer will comply with the TOU.
Customer's Abuse and Breach
a. Customer's Abuse Defined. Any abuse of Company Services
is a breach of the TOU ('Customer's Abuse'). Determination
of what constitutes Customer's Abuse will be at the sole discretion
of the Company. Customer's Abuse includes Customer's use of
Company Services to engage in criminal activities (including
child pornography and fraud), infringement of third party
intellectual property rights, display or communication of
vulgar, offensive, defamatory, threatening or obscene materials,
use of Company Services that disrupts the normal use of Company
Services for other customers of the Company or Customer's
customers, spawning processes, consuming excessive amounts
of memory or CPU, spamming or mass e-mailing (whether or not
it overloads a server or disrupts service to the Company's
customers), unauthorized access to or use of data, systems,
or networks (including any attempt to prove, scan or test
the vulnerability of a system or network, or to breach security
or authentication measures without express authorization of
the owner of the system or network), and interference with
the Company's provisions of Company Services to any user (including
mail bombing, flooding, deliberate attempts to overload a
system, and broadcast attacks). Without limiting the scope
of the foregoing, the Company specifically forbids the storage
of illegal or pirated software (pir8, warez), the use of any
type of IRC bot and/or proxy (including 'bnc' and 'eggdrop'),
the storage or use of any type of software intended for hacking
or cracking purposes, the storage or sale of unsolicited bulk
e-mail lists intended for spamming or resale purposes, and
the forging of any TCP-IP packet header or any part of the
header information in an email or a newsgroup posting. Customer
understands, acknowledges, and agrees that Customer's Abuse
is just cause for the Company to terminate this TOU and any
and all provision of Company Services to Customer.
b. Spam Email or Spamming. Company takes Email Spamming,
mail spamming, spam emails very seriously. Customer understands
and acknowledges that the Company has a zero-tolerance policy
against the sending of unsolicited bulk e-mails and/or commercial
messages over the Internet ('Spam' or 'Spamming'), which definition
also includes maintaining an open SMTP policy, engaging in
Spamming using the services of another Internet service provider
('ISP') or Internet presence provider ('IPP') and referencing
in the Spam a web site hosted on the Company's server, and
selling or distributing software on a web site that facilitates
Spamming and resides on a server of the Company. SPAMMING
IS STRICTLY PROHIBITED under the TOU and is just cause for
the Company to TERMINATE this TOU and any and all provision
of Company Services to Customer.
c. Disciplinary Measures. In the event of Customer's Abuse,
the Company may implement, at the Company's sole discretion,
any disciplinary measure, including warning, suspension, or
termination of Customer's Account and all provision of Company
Services to Customer. If Customer has been suspended, and
the Company chooses to repeal the suspension, the Company
may, at its sole discretion, charge Customer a reconnection
charge before the Company provides any further Company Services
to Customer. Customer acknowledges and agrees that if a Customer's
Account has been suspended or placed on hold, the Company
may redirect visitors of the particular Customer's web site
to the Company's technical support web page. Customer further
agrees to indemnify and hold harmless the Company, any third
party entity related to the Company (including third party
vendors), and the Company's executives, directors, officers,
attorneys, managers, employees, consultants, contractors,
agents, parent companies, subsidiaries, and co-subsidiaries
from and against any and all liabilities, losses, costs, judgments,
damages, claims, or causes of action, including any and all
legal fees and expenses arising out of or relating to the
Company placing Customer's Account on hold.
d. Monitoring. The Company reserves the right, and Customer
consents, to the Company monitoring Company Services and the
content on Customer's web site(s) to determine whether or
not Customer is using Company Services in compliance with
the TOU. However, Customer understands and acknowledges that
the Company does not monitor Customer's communications, activities,
or web site content as a general practice, and the Company
expressly disclaims that it maintains any such general practice.
e. Misclassification. Customer acknowledges that Customer's
activity may be misclassified as Customer's Abuse. A Customer
who believes that Customer's activity has been misclassified
may appeal to the Company's Technical Support Manager. Determination
of whether or not Customer's activity is indeed Customer's
Abuse is at the Company's sole discretion. Customer further
agrees to hold harmless the Company, any third party entity
related to the Company (including third party vendors), and
the Company's executives, directors, officers, attorneys,
managers, employees, consultants, contractors, agents, parent
companies, subsidiaries, and co-subsidiaries from and against
any and all liabilities, losses, costs, judgments, damages,
claims, or causes of action, including any and all legal fees
and expenses arising out of or relating to the Company misclassifying
Customer's activities as Customer's Abuse.
f. Breach of the TOU. Customer agrees to report to the Company
any breach of the TOU by Customer, any other customer of the
Company, or anyone else using Company Services or associated
with the Company. If Customer is unsure of whether or not
a particular activity constitutes a violation of the TOU,
Customer must notify the Company and the Company may make
such determination. The final determination of what constitutes
breach of the TOU will be at the Company's sole discretion.
g. Civil &/or Criminal Liability for Breach. CUSTOMER
ACKNOWLEDGES AND AGREES THAT ANY BREACH OF THE TOU BY CUSTOMER
MAY RESULT IN CIVIL ACTION AND/OR CRIMINAL PROSECUTION.
TERMINATION of Customer's Account
a. Cause for Termination. CUSTOMER UNDERSTANDS, ACKNOWLEDGES,
AND AGREES THAT IF THE COMPANY DEEMS CUSTOMER TO BE INVOLVED,
IN ANY WAY, IN ANY BREACH OF THE TOU THE COMPANY RESERVES
THE RIGHT TO IMMEDIATELY TERMINATE, WITHOUT ANY PRIOR NOTICE
TO CUSTOMER, THE TOU AND COMPANY SERVICES TO CUSTOMER. THE
COMPANY WILL NOT IN ANY WAY BE LIABLE TO CUSTOMER, AND CUSTOMER
WILL MAKE NO CLAIM AGAINST THE COMPANY, FOR TERMINATING THE
TOU OR COMPANY SERVICES TO CUSTOMER AS PROVIDED HEREIN.
b. Bankruptcy & Insolvency. In the event Customer becomes
insolvent or any bankruptcy petition is filed by Customer
or any third party against Customer, this TOU will automatically
terminate and the Company may immediately terminate Company
Services to Customer without prior notice and/or any penalty
whatsoever. Customer further consents to the grant of relief
from any automatic stay of proceedings against the Company
in such event.
c. Survival. The following sections of this TOU will survive
the expiry or termination of this TOU for any reason: 3(d);
3(f); 4 to 8 inclusive; 10; 11; 15 to 20 inclusive.
Indemnification
Customer agrees to protect, defend, hold harmless, and indemnify
the Company, any third party entity related to the Company
(including third party vendors), and the Company's executives,
directors, officers, attorneys, managers, employees, consultants,
contractors, agents, parent companies, subsidiaries, and co-subsidiaries
from and against any and all liabilities, losses, costs, judgments,
damages, claims, or causes of actions, including any and all
legal fees and expenses, arising out of or resulting in any
way from Customer's use of Company Services.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO
EVENT, AND UNDER NO THEORY OF LAW OR EQUITY, WILL The Company
(including The Company's EXECUTIVES, DIRECTORS, OFFICERS,
ATTORNEYS, MANAGERS, employees, CONSULTANTS, CONTRACTORS,
AGENTS, Parent companies, subsidiaries, co-subsidiaries, affiliates,
third-party providers, merchants, licensors, or the like)
or anyone else involved in creating, producing, or distributing
Company Services, be liable FOR THE LOSS OF A DOMAIN NAME,
OR ANY BUSINESS OR PERSONAL LOSS, REVENUE DECREASE, EXPENSE
INCREASE, COST OF SUBSTITUTE PRODUCTS AND/OR COMPANY SERVICES,
OR ANY OTHER LOSS OR DAMAGE WHATSOEVER, OR FOR ANY CONSEQUENTIAL,
SPECIAL, INCIDENTAL, PUNITIVE OR INDIRECT DAMAGES OF ANY KIND
Ð EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES Ð (I) ARISING OUT OF ANY USE OF OR INABILITY
TO USE ANY COMPANY SERVICES, OR (II) RELATED TO THE COMPANY'S
MIGRATION OR MOVEMENT OF ANY EQUIPMENT BELONGING TO CUSTOMER
AND/OR THE COMPANY. THE COMPANY'S TOTAL CUMULATIVE LIABILITY,
IF ANY, TO CUSTOMER, OR ANY THIRD PARTY, FOR ANY AND ALL DAMAGES,
RELATED TO THE TOU OR CUSTOMER SERVICES, INCLUDING THOSE FROM
ANY NEGLIGENCE, ANY ACT OR OMISSION BY THE COMPANY OR THE
COMPANY'S REPRESENTATIVES, OR UNDER ANY OTHER THEORY OF LAW
OR EQUITY, WILL BE LIMITED TO, AND WILL NOT EXCEED, THE SETUP
FEE OR THE MONTHLY FEES PAID BY CUSTOMER FOR COMPANY SERVICES,
WHICHEVER IS GREATER.
DISCLAIMER
a. No Warranties. EXCEPT FOR THE WARRANTIES EXPRESSLY SET
FORTH IN THIS TOU, No advice, whether written, oral, or otherwise,
that is given by the Company, its employees, agents, licensors,
or the like, will create a warranty and any reliance on such
information or advice by Customer will be at Customer sole
risk, and the Company will in no way be liable to anyone for
such reliance.
b. Backup of Data & Insurance. CUSTOMER acknowledges
and agrees that it is CUSTOMER'S sole responsibility, and
that Company is in no way responsible, for the back up of
CUSTOMER'S data and for the maintenance of adequate insurance
in relation to CUSTOMER'S data, software or equipment.
c. Changes, Modifications, Movement, & No Backup of Data.
Customer agrees that The Company may discontinue, upgrade,
replace, modify, change, OR PHYSICALLY MOVE in any way, without
limitation, any software, application, program, data, hardware,
equipment, or portions or components thereof, used to provide
Customer with Company Services. Customer understands, acknowledges,
and agrees that certain changes to Company Services may affect
the operation of Customer's personalized applications and
content. The Company makes no warranty of any kind, either
express or implied, regarding the performance, condition,
or existence of any of Customer's personalized applications
and content. Customer also agrees that Customer is solely
responsible, AND THE COMPANY IS NOT RESPONSIBLE OR LIABLE
IN ANY WAY, for any of Customer's personalized applications
and content, including the management and backup of any and
all Customer data and adequate insurance of customer's equipment.
d. Systems Information. The Company makes NO warranty of
any kind, either express or implied, regarding the quality,
accuracy, or validity of the data and/or information available.
Use of information obtained from or through The Company is
at the sole risk of Customer.
e. Interconnecting Networks Information. Customer acknowledges
that the data or information available through the interconnecting
networks may not be accurate, and that The Company has no
ability or authority over the data or information. The Company
makes NO warranty of any kind, either express or implied,
regarding the quality, accuracy, or validity of the data or
information residing on or passing through the internconnecting
networks. Use of data or information obtained from or through
Company Services is at the sole risk of Customer.
f. Third Party Licenses. Customer understands and acknowledges
that The Company makes a Reasonable effort to provide Customer
with technologies, developments, and innovations (collectively
'Technologies'), part of which are being licensed or co-branded
from or by third party entities. However, The Company makes
NO warranty of any kind, either express or implied, regarding
the quality, accuracy, reliability, validity, or continued
existence of any or all aspects of such Technologies. Moreover,
The Company specifically disclaims all warranties of merchantability
and fitness FOR A PARTICULAR PURPOSE for such Technologies.
Furthermore, Customer will NOT hold The Company, any third
party entity related to The Company (including third party
vendors), or The Company's executives, directors, officers,
attorneys, managers, employees, consultants, contractors,
agents, parent companies, subsidiaries and co-subsidiaries
liable in any way for the revocation of any license, which
has been licensed to The Company from or by third parties,
that results in any actual or potential harm, damage, cost,
expense, or otherwise to Customer, Customer's business, Customer's
affiliates, Customer's customers, or anyone or anything related
to Customer. The use of the Technologies obtained from or
through The Company, or any other referred third party, whether
directly or indirectly, is at the sole risk of Customer.
g. Non-Company Products. REGARDING NON-COMPANY PRODUCTS AND
SERVICES, any mention THERE of, or ANY statement RElated THEREto,
BY the company, any third party entity related to the Company
(including third party vendors), or The Company's executives,
directors, officers, ATTORNEYS, managers, employees, consultants,
CONTRACTORS, agents, parent companies, subsidiaries, and/OR
co-subsidiaries is for information purposes only and does
not constitute an endorsement or recommendation by The Company
or the individuals and entities listed in this section. The
Company disclaims any and all liabilities for any representation
or warranty made by the vendors of such non-Company products
or Services.
h. The Web Site. THE SERVICES, INFORMATION, AND DATA (COLLECTIVELY
THE 'INFORMATION') MADE AVAILABLE ON THE COMPANY'S WEB SITE
ARE PROVIDED 'AS IS,' WITHOUT WARRANTIES OF ANY KIND. THE
COMPANY EXPRESSLY DISCLAIMS ANY REPRESENTATION AND WARRANTY,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. THE COMPANY WILL HAVE ABSOLUTELY
NO LIABILITY IN CONNECTION WITH THE INFORMATION, INCLUDING
ANY LIABILITY FOR DAMAGE TO THE WEB SITE USER'S COMPUTER,
ANY HARDWARE, DATA, INFORMATION, MATERIALS, AND BUSINESS RESULTING
FROM THE INFORMATION, OR THE LACK OF INFORMATION, AVAILABLE
ON THE COMPANY'S WEB SITE. THE COMPANY WILL HAVE NO LIABILITY
FOR:
(i) ANY AND ALL LOSSES OR INJURIES CAUSED, IN WHOLE OR IN
PART, BY THE COMPANY'S ACTIONS, OMISSIONS, OR NEGLIGENCE,
OR FOR CONTINGENCIES BEYOND THE COMPANY'S CONTROL IN PROCURING,
COMPILING, OR DELIVERING THE INFORMATION;
(ii) ANY AND ALL ERRORS, OMISSIONS, OR INACCURACIES IN THE
INFORMATION REGARDLESS OF HOW CAUSED, OR DELAYS OR INTERRUPTIONS
IN DELIVERY OF THE INFORMATION; OR
(iii) ANY DECISION MADE, OR ACTION TAKEN OR NOT TAKEN, IN
RELIANCE UPON THE INFORMATION FURNISHED ON THE WEB SITE.
THE COMPANY MAKES NO WARRANTY, REPRESENTATION, OR GUARANTY
AS TO THE CONTENT, SEQUENCE, ACCURACY, TIMELINESS, OR COMPLETENESS
OF THE INFORMATION ON THE WEB SITE, OR THAT THE INFORMATION
IS RELIABLE FOR ANY REASON. THE COMPANY MAKES NO WARRANTY,
REPRESENTATION, OR GUARANTY THAT THE INFORMATION WILL BE UNINTERRUPTED
OR ERROR FREE OR THAT ANY DEFECTS CAN BE CORRECTED. CUSTOMER
WILL MAKE NO CLAIM, COMPLAINT, OR PROCEEDING AGAINST THE COMPANY
FOR ANY OR ALL PORTIONS OF THE WEB SITE THAT MAY REQUIRE THE
DOWNLOADING OF WEB SITE COOKIES FOR CUSTOMER TO ACCESS SUCH
PORTIONS OF THE WEB SITE. FOR THE PURPOSES OF THIS SECTION,
'THE COMPANY' INCLUDES THE COMPANY'S DIVISIONS, SUBSIDIARIES,
CO-SUBSIDIARIES, SUCCESSORS, PARENT COMPANIES, AND THEIR (INCLUDING
THE COMPANY'S) EXECUTIVES, DIRECTORS, OFFICERS, ATTORNEYS,
MANAGERS, employees, CONSULTANTS, contractors, AGENTS, affiliates,
third-party providers, merchants, licensors and the like.
Payment
a. Billing Cycle. The billing or invoicing of Customer's
Account may vary depending on various factors, including the
date on which Customer becomes a customer of the Company and
the particular Company Services that the Company is providing
Customer. The Company's provision of Company Services to Customer
for one (1) month will constitute one 'Billing Cycle' which
will begin on the first day, and end on the last day, of each
calendar month. The Billing Cycle will continue to renew each
month until the Company receives a 'Cancellation Request'
from Customer in accordance with this TOU. The first Billing
Cycle for Customer's Account will commence on the day that
the Company receives Customer's Order Form. If the Company
receives the Order Form on or after the first day of a calendar
month, then the Company may pro-rate accordingly the charges
and fees for that month. The Company reserves the right to
modify the Billing Cycle, at any time and without prior notice,
so that Customer may be billed or invoiced for Company Services
more or less frequently. Any period during which Customer's
account is suspended or on hold will be included in the Billing
Cycle.
b. Payment Due. Customer must ensure that the Company receives
full payment for Company Services before the beginning of
each Billing Cycle, including the initial Billing Cycle. Customer
is solely responsible for ensuring that the Company receives
payment before the applicable due date. The Company may, at
its sole discretion, decide not to provide Customer with Company
Services until the Company receives full payment in advance.
c. Methods of Payment. Methods of payment accepted by the
Company are check, money order, certified bank draft, or credit
card. If Customer is paying by check or money order or certied
bank draft, the payment must be sent to the Company's address
as it appears on the Web Site. The Company will charge Customer
twenty U.S. dollar (US$20.00) or twenty Canadian dollar (CAD$25.00)
service charge for each check that is not honored (NSF) or
for each credit card payment that is charged back.
d. Overages. The Company may charge Customer for any 'Overages,'
which includes excessive bandwidth and disk space use (which
is any use of bandwidth or disk space above the allowance
specified in Customer's particular service package). Customer
is solely responsible for preventing any and all Overages
on a daily basis. Customer acknowledges and agrees that the
Company has no obligation to warn Customer about any pending
or actual Overage.
e. Delinquent Customer's Account. Customer's Account will
be deemed 'Delinquent' if the Company does not receive payment
for Company Services within six (6) business days after the
commencement of a Billing Cycle.
f. Penalties for Delinquent Customer's Account. A Customer's
Account that is Delinquent may be put on hold and Customer
may be prevented from using Customer's Account. Delinquent
Customer's Account may have visitors redirected from Customer's
web site to the Company's technical support web page. A Delinquent
Customer's Account that is unpaid for an entire Billing Cycle
may, at the Company's sole discretion, have any or all files
archived, purged, or otherwise deleted. Customer's Account
will continue to accrue charges (including interest charges)
while Customer's Account is on hold.
g. Reconnection Charge. The Company may charge Customer,
and Customer must pay, a reconnection service charge of twenty
U.S. dollars (US$20.00) or thirty Canadian dollars (CAD$30.00)
to remove the hold on Customer's Account and to remove Customer's
Account from Delinquent status.
h. Amendments. The Company may amend the fees and/or charges
for any of the Company Services without prior notice to Customer.
i. Applicable Taxes. The Company will charge Customer, and
Customer must pay to the Company, all applicable taxes, including
any retroactive tax on past fees or charges (whether already
paid or not) in cases where the Company is under a legal obligation
to collect such tax from Customer. Customer is solely responsible
for any and all other taxes, which Customer is under a legal
obligation to pay.
CANCELLATION REQUESTS
a. Automatic Renewal. The TOU will bind Customer, and Customer
will be deemed to have accepted the TOU, upon the Company's
receipt of Customer's Order Form. The TOU, and the particular
service agreement(s) executed between Customer and the Company
(if any), will automatically renew upon expiration of the
relevant Billing Cycle until Customer makes a proper 'Cancellation
Request.'
b. Cancellation Request Defined. 'Cancellation Request' means
Customer's request, in accordance with this TOU, to the Company
to cease the provision of Company Services for the particular
Customer's Account. For a valid Cancellation Request that
the Company will deem effective, Customer must make any and
all Cancellation Requests according to the following specifications:
(i) Monthly Basis. If Customer's billing cycle is on a quarter
basis (every three (3 months), a Cancellation Request must
be given either by writing via facsimile, first class postal
service (postage prepaid), or by prepaid overnight commercial
courier delivered to the Company's Customer Service Department
(address available on the Web Site). Customer may also make
a Cancellation Request though our support website, in which
a cancellation email from Company to Customer's email address
will be for confirmation of cancellation. By telephone call
to the Company's Customer Service Department during the hours
of 10:00 a.m. EST to 5:00 p.m. EST, Monday to Friday (excluding
holidays). The Cancellation Request must be received by the
Company before 5:00 p.m. EST on the last business day of the
particular month in order for the Cancellation Request to
be processed by the end of the same month; otherwise, the
Company will automatically renew Customer's Account for the
next month or Billing Cycle. CHARGES ARE NOT PRO-RATED WHEN
CUSTOMER TERMINATES CUSTOMER'S ACCOUNT WITH THE COMPANY.
(ii) Non-Monthly Basis. If Customer pays on a non-monthly
basis ( twelve (12), or other number of multiple months),
a Cancellation Request for Customer's Account must be given
by writing via facsimile, first class postal service (postage
prepaid), or by prepaid overnight commercial courier delivered
to the Company's Customer Service Department (address available
on the Web Site). Customer may also make a Cancellation Request
though our support website, in which a cancellation email
from Company to Customer's email address will be for confirmation
of cancellation. By telephone call to the Company's Customer
Service Department during the hours of 10:00 a.m. PST to 5:00
p.m. EST, Monday to Friday (excluding holidays). The Cancellation
Request must be received by the Company before 5:00 p.m. EST,
fifteen (15) days before the anniversary date of when the
Company received Customer's Order Form for the Cancellation
Request to be processed before such anniversary date; otherwise,
the Company will automatically renew Customer's Account, and
Customer will be bound and responsible, for the next applicable
period. CHARGES ARE NOT PRO-RATED WHEN CUSTOMER TERMINATES
CUSTOMER'S ACCOUNT WITH THE COMPANY.
e. Full Payment Requirement. Customer's Account must be PAID
IN FULL before any Cancellation Request will be considered
effective.
f. Company's 30-Day Money Back Guarantee. The Company will
provide Customer a thirty (30) day money back guarantee. If
Customer is not satisfied with Company Services within the
first thirty (30) days of receiving Company Services, Customer
may request a refund of the fees Customer has paid in advance.
The thirty (30) day period will commence on the earlier of
the day the Company receives from Customer an Order Form.
Any and all setup fees, Overages, other charges, and domain
name registration fees are NOT refundable.
IP Addresses
The Company maintains control and ownership of any and all
IP numbers and addresses that may be assigned to Customer,
and the Company reserves the right to change or remove, at
the Company's sole discretion, any and all IP numbers and
addresses.
Intellectual Property
a. Company Web Site. Customer must not, without the Company's
express written consent, copy, reproduce, republish, or otherwise
use any material, in whole or in part, that is located on
the Web Site, including the Company's sales and marketing
materials.
b. Trademark & Copyright Prohibition. Customer must not,
without the Company's express written consent, use any of
the Company's trademarks, service marks, copyrighted materials,
or other intellectual property.
c. Misrepresentation. Customer must not, in any way, misrepresent
Customer's relationship with the Company, attempt to pass
itself off as the Company, or claim that Customer is the Company.
Customer's Privacy
Except as provided herein, the Company will keep confidential
Customer's information or data collected as required by applicable
laws. Customer understands, acknowledges, and agrees that
under urgent or emergency circumstances, and/or as required
by court order, official authority, police or other law enforcement
authority, or any applicable law or regulation, the Company
may make available Customer's information or data to the relevant
third party. Customer further agrees that the Company may
disclose and share Customer's information or data with the
Company's parent companies, co-subsidiaries, and subsidiaries
for internal purposes, including uses related to Company Services,
improvements to Company Services, extending special offers
to Customer, and referral commissions. Customer understands,
acknowledges, and agrees that Customer's administrative contact
information in relation to Customer's domain name registration
is public information and the Company is not, and will not,
be obligated to safeguard such information and data from any
third party.
Assignment and Agents
a. Assignment. The rights and liabilities of both Customer
and the Company (collectively 'the Parties') under the TOU
will bind and inure to the benefit of the Parties' respective
successors, executors, and administrators, as the case may
be. However, Customer may not assign or delegate Customer's
rights or obligations under the TOU, Order Form, or other
agreement for Company Services executed between the Parties,
either in whole or in part, without the prior written consent
of the Company.
b. Bound as Principal. Customer agrees that Customer will
always be bound as a principal to the TOU even if any contract
or service agreement, including any Order Form for domain
name registration or web hosting, is executed by an agent
of Customer.
MINIMUM AGE REQUIREMENT
a. Customer's Warranty. Customer represents and warrants
that Customer is at least 18 years of age.
b. Parent or Guardian. Customer understands and acknowledges
that any individual under the age of 18 years ('Minor') must
have a parent or guardian accept the TOU in order for the
Minor to become a Customer.
c. Parent or Guardian Primarily Liable. A parent or guardian
who accepts the TOU on behalf of a Minor will be primarily
liable for ensuring complete and proper compliance with the
TOU, including the timely and full payment of the charges
for Company Services.
d. Continuation of Parent or Guardian's Liability. A parent
or guardian who accepts the TOU on behalf of a Minor will
continue to be primarily liable for the obligations mentioned
in the TOU even when the Minor has attained the age of 18,
unless the parent or guardian obtains the Company's express
written consent to the contrary.
e. Invalid Acceptance (Null & Void). ANY ACCEPTANCE OF
THE TOU BY AN INDIVIDUAL UNDER THE AGE OF 18 (MINOR) WILL
BE DEEMED INVALID AND THE TOU WILL BE DEEMED NULL AND VOID
AS BETWEEN THE COMPANY AND THE MINOR TO THE EXTENT THAT THE
COMPANY WILL NOT BE HELD LIABLE IN ANY WAY AS A RESULT OF
THE MINOR'S AGE OR LEGAL INCAPACITY OR THE MINOR'S USE OF
THE COMPANY SERVICES.
Governing Law and Severability
Any agreement, including the TOU, Order Form, or other agreement
for Company Services, between the Company and Customer, will
be governed by and construed in accordance with the laws of
the Province of Ontario, Canada without reference to its conflicts
of laws principles. Customer agrees that any litigation or
arbitration between Customer and the Company will take place
in such jurisdiction, and Customer consents to personal jurisdiction
and venue in that jurisdiction. If any provision or portion
of the agreement is found by a court of competent jurisdiction
to be unenforceable for any reason, the remainder of that
agreement will continue in full force and effect.
FORCE MAJEURE
Customer understands, acknowledges, and agrees that the Company
will not be liable for delays in its performance of the TOU,
Order Form, or other agreement for Company Services caused
by circumstances beyond the Company's reasonable control,
including acts of God, wars, insurrection, civil commotions,
riots, national disasters, earthquakes, strikes, fires, floods,
water damage, explosions, shortages of labor or materials,
labor disputes, transportation problems, accidents, embargoes,
or governmental restrictions (collectively 'Force Majeure').
The Company will make reasonable efforts to reduce to a minimum
and mitigate the effect of any Force Majeure. Notwithstanding
anything contained elsewhere herein, lack of finances will
not be considered an event of Force Majeure nor will any event
of Force Majeure suspend any obligation of Customer for the
payment of money due hereunder.
WAIVER, Modification, & AMENDMENT
Any waiver, modification, or amendment of any provision of
the TOU, Order Form, or other agreement for Company Services,
initiated by Customer, will be effective only if accepted
in writing and signed by an authorized representative of the
Company.
INDEPENDENT CONTRACTORS
Nothing in this Agreement will be construed as creating a
partnership or relationship of employer and employee, principal
and agent, partnership or joint venture between the Parties.
Each Party will be deemed an independent contractor at all
times and will have no right or authority to assume or create
any obligation on behalf of the other Party, except as may
be expressly provided herein.
CONSTRUCTION & INTERPRETATION
Wherever in this TOU the masculine, feminine, or neuter gender
is used, it will be construed as including all genders, and
wherever the singular is used, it will be deemed to include
the plural and vice versa, where the context so requires.
The term 'including,' wherever used in any provision of the
TOU, means 'including but without limiting the generality
of any description preceding or succeeding such term.' The
division of the TOU into sections/paragraphs, and the insertion
of headings/captions, are for convenience of reference only
and will not affect the construction or interpretation of
the TOU. Any rule of construction to the effect that any ambiguity
is to be resolved against the drafting party will not be applicable
in the construction or interpretation of the TOU.
COMPLETE AGREEMENT & EXCLUSIVITY
The TOU, in addition to the Order Form and any other specific
agreement for Company Services between the Company and Customer,
and including the recitals contained in this TOU, constitute
the complete understanding and agreement between Customer
and the Company. Except when expressly agreed to the contrary
in signed writing by an authorized representative of the Company,
the TOU supersedes any other written (including digitized/computerized)
agreement, oral agreement, and/or agreement by conduct. This
TOU, the Order Form, or any other specific agreement for Company
Services between the Company and Customer will each be exclusively
between the Company and Customer only and will not confer
any rights in any third party except as otherwise expressly
provided in the TOU.
INDEPENDENT LEGAL ADVICE
Customer represents and warrants that Customer has read this
TOU thoroughly, has had sufficient opportunity to seek legal
counsel or has waived such opportunity, and therefore clearly
understands and agrees to ALL the terms and conditions contained
in this TOU.
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